Recently, a colleague of mine was particularly incensed with the service he'd received at a particular stall. Although I do not share his vengeful enthusiasm(I wouldn't wanna elaborate as that is an entirely different case), shoddy service does not cut too well with me. At this point in time, when paying a premium for food is common place, you would have expected prim and proper service to be an integral part of the package. I'm currently working as a curriculum administrator at the front desk, and I would always make it a point to greet at bare minimum. Simply because I know how it sucks so bad to be on the receiving end of bad service at the end of a really long day; a smile or greeting could do wonders.
It's been maybe what, 10 years since we have really opened up. Isn't it a long enough period for businesses to know that they are nothing without their customers? You could go on and on all day about how that inane customer was taking stabs at you without realising that, he was merely executing in reciprocation.
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